Yahoo! CFL
Yahoo Mail offers a free Complaint Feedback Loop (CFL) program to help email senders minimise complaint rates.
If you participate, Yahoo Mail forwards complaints from Users about the emails you send.
Users that complain are automatically added to the Global Suppression List and will receive not further emails from you.
When setting up a new sending domain, it is recommended that you first create the Email Profile with your new From Email Address and use the System Monitor to verify the DNS records are correct.
Registration Process
Click the link above to access those settings or use the drop down menu in the top bar.
- Go to https://senders.yahooinc.com/contact#complaint-feedback-loop
- Click on "Open Form" button in the middle of the page
- Enter your Company Name, Contact Name and Contact Email
- Set the "Reporting Email" to reports@spamloop.co.uk
- Set the "Selector" to *
- Set the "Domain" to everything following the @ symbol of the sending domain e.g. for something@e.yourdomain.com set it to e.yourdomain.com
- Set the Request Type to Add
- Complete the reCAPTHCA challenge at the bottom and click the "Get Verification Code" button
- Yahoo! will email a code to the postmaster address so check your email
- Contact support if you have not received your verification code email
- Once you have the code, enter it into the box and click the "Create Request" button
Repeat this process for every sending domain you use. Yahoo! CFL registration requires all DNS records to be reported as valid within the System Monitor.
Common Questions
When do I need to register a Yahoo! Feedback Loop?
You will need to register a Feedback Loop for every Sending Domain you use.
Feedback Loops can only be registered for domains that have their DNS settings configured correctly (see DKIM and SPF).
Do I need a Yahoo! account to register a Feedback Loop?
No, previously Yahoo! required an account to set up CFLs but they have since relaxed this requirement.